What is Vorteq Carbon?
Vorteq Carbon is a one-stop-shop where you can find all of the necessary aftermarket carbon fiber parts for your vehicle.
Is Vorteq Carbon legit?
Yes, with thousands of satisfied customers, you can rest assured that you are buying from a company who cares about quality customer service and products. All products from Vorteq Carbon undergo a strict quality inspection before they are shipped out to customers. All orders, unless stated otherwise, are backed by a 14-day Refund Policy and Fitment Guarantee should any issues occur.
What type of products do you offer?
We offer a wide range of carbon fiber products such as spoilers, front lips, side skirts, and rear diffusers. We are continuing to grow our inventory and product line each day. If you have any product requests, you can send an email to email@example.com to see if we can make it.
Do you use real carbon fiber?
Yes, our parts are made of 100% genuine carbon fiber material unless stated otherwise (ex. "gloss black").
Where are Vorteq Carbon products made?
Vorteq Carbon manufactures all parts overseas in Taiwan. This allows us to offer the most affordable prices for our customers while maintaining our high quality standards and strict quality inspections.
What is "wet" carbon fiber?
Carbon fiberglass reinforced polymer, also known as "wet" carbon fiber, is hand coated with UV resistant resin before the product is finished with clear coat. This manufacturing process makes it possible for us to offer the most affordable pricing for our customers. The term "wet" does not necessarily mean that the product will have a glossy finish.
What is "dry" carbon fiber?
Dry autoclave carbon fiber, also known as "dry" carbon fiber, is manufactured with pre-preg or impregnated resin fibers that are already in the carbon itself. This manufacturing process tends to be much more costly, but allows the end product to be approximately 60% lighter and significantly stronger than our standard, "wet" carbon fiber. The term "dry" does not necessarily mean that the product will have a matte finish.
What does it mean when an item is "made to order"?
Items that are "made to order" are considered custom orders. They are manufactured upon receiving of the order. These items are custom made and have different policies which can be viewed at the bottom of our website or here:
Can I install your products myself?
In order to be backed by our 14-day Refund Policy and Fitment Guarantee, we require you to have your product(s) installed by a professional autobody shop only. We will not be responsible for any "DIY" installs.
Do you offer warranties on your products?
Unfortunately, we do not offer any warranty on any of our products. We highly recommend aftercare solutions such as PPF (Paint Protection Film) and/or ceramic coating to ensure your product lasts as long as possible.
When will my order be shipped?
You can view the Shipping Policy found at the bottom of our website or here:
Do you ship outside the United States?
Yes, if you are customer living outside the United States, please contact us at firstname.lastname@example.org before placing an order and we will assist you further.
How do I track my order status?
You can track the status of your order by using the "Track Order" button on the top of our website. We will only require your email address and order number.
What is your return policy?
Our Return Policy can be found at the bottom of our website or here:
How do I contact you?
You can contact us with the information found at the bottom of our website for the most up-to-date information.